Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.9/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Use of cleaning chemicals that are effective against Coronavirus
Games room
Trouser pressadditional charge
Breakfast takeaway containers
Bar
Kids' pool
Shuttle service (free)
Air conditioning
Spa and wellness centre
ATM/cash machine on site
Sauna
Non-smoking rooms
First aid kit available
24-hour front desk
Tour desk
Emergency cord in bathroom
Process in place to check health of guests
Cashless payment available
Kids' club
Linens, towels and laundry washed in accordance with local authority guidelines
Tennis equipmentadditional charge
Invoice provided
Luggage storage
Guest accommodation sealed after cleaning
Packed lunches
Key card access
Hand sanitizer in guest accommodation and key areas
Spa lounge/relaxation area
Free parking
Snack bar
Restaurant
Physical distancing in dining areas
Contactless check-in/check-out
Daily housekeeping
Hot tub/Jacuzzi
Airport shuttle
Sun terrace
Laundryadditional charge
Food can be delivered to guest accommodation
Kid-friendly buffet
Guest accommodation is disinfected between stays
Airport shuttle (additional charge)
24-hour security
Safety deposit box
Security alarm
Fire extinguishers
WiFi available in all areas
Movie nights
Nightclub/DJadditional charge
Face masks for guests available
Car hire
Water slide
Kids' outdoor play equipment
Spa/wellness packages
Garden
All plates, cutlery, glasses and other tableware have been sanitized
Free WiFi
Shuttle service (additional charge)
Physical distancing rules followed
Airport drop offadditional charge
Smoke alarms
Sun umbrellas
Room service
Sun loungers or beach chairs
CCTV outside property
Parking
Designated smoking area
Express check-in/check-out
Ironing serviceadditional charge
Spa facilities
Fax/photocopyingadditional charge
CCTV in common areas
Foot bath
WiFi
Outdoor pool
Breakfast in the room
Delivered food is securely covered
Fitness/spa locker rooms
Currency exchange
Internet services
Pool bar
Tennis court
Guests have the option to cancel any cleaning services for their accommodation during their stay
Lift
Fitness centre
Parking on site
Live music/performance
Swimming pool
Airport pick upadditional charge
Outdoor pool (all year)
Picnic area
Allergy-free room
Concierge service
Barber/beauty shop
Accessible parking
Facilities for disabled guests
Valet parking
Massageadditional charge
Children's playground
Dry cleaningadditional charge
Fitness
Golf course (within 3 km)additional charge
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Shuttle service
Toilet with grab rails
Screens or physical barriers placed between staff and guests in appropriate areas
Meeting/banquet facilitiesadditional charge
Shallow end
