Mercure Serpong Alam Sutera - Serpong
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Mercure Serpong Alam Sutera
Serpong Jl. Alam Sutera Boulevard Kav. 23, Serpong, Tangerang Selatan
No. of rooms
188
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
ID
8.3/10
Children stay
is not possible
No. of rooms
188
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
We speak
ID
8.3/10
is not possible
Located a 5-minute walk from Living World Mall, Mercure Serpong Alam Sutera offers a luxurious stay with an outdoor pool and a restaurant. A tennis court and free parking spaces are also available on site. Free WiFi is accessible throughout.
Elegantly fitted with carpeted flooring, the air-conditioned rooms come with a flat-screen cable TV and a personal safe. An electric kettle and a free minibar are also provided. En suite bathroom has a hairdryer, a shower and free toiletries.
Mint & Pepper serves Indonesian and international specialties. Meals can also be delivered to the comfort of guests rooms.
Staff at the 24-hour reception can assist you with luggage storage and laundry requests. Other facilities include a business centre and meeting rooms. Car rentals and airport transfers can also be arranged at an additional charge.
Mall @Alam Sutera and Summarecon Mall Serpong are both a 15-minute drive away from Mercure Serpong Alam Sutera. Soekarno-Hatta International Airport is 1-hour driving.
The hotel day starts from hour 14:00 and ends at 12:00.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Privilege Double Room. Offering more space, this air-conditioned double room comes with an espresso machine. En suite bathroom includes a shower and aof free toiletries. ;
Superior Double Room. This air-conditioned double room features a safe, a flat-screen cable TV and an electric kettle. A minibar is also provided. En suite bathroom includes a shower and aof free toiletries. ;
Superior Twin Room. This air-conditioned twin room features a safe, a flat-screen cable TV and an electric kettle. A minibar is also provided. En suite bathroom includes a shower and aof free toiletries. ;
Privilege Twin Room. Offering more space, this air-conditioned twin room comes with an espresso machine. En suite bathroom includes a shower and aof free toiletries. ;
Superior Double Room with Pool View. The pool with a view is a top feature of this triple room. Featuring free toiletries, this triple room includes a private bathroom with a shower and slippers. The air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
24-hour security
CCTV in common areas
Security alarm
Meeting/banquet facilitiesadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Concierge service
Luggage storage
Toilet with grab rails
Express check-in/check-out
Parking
Invoice provided
Food can be delivered to guest accommodation
Use of cleaning chemicals that are effective against Coronavirus
Free parking
Free WiFi
Bar
Terrace
Private parking
Room service
Outdoor pool (all year)
Swimming pool
Thermometers for guests provided by property
Fitness
Designated smoking area
Lift
Spa and wellness centreadditional charge
Dry cleaningadditional charge
Adults only
Staff follow all safety protocols as directed by local authorities
Restaurant
Fitness/spa locker rooms
Airport shuttle (additional charge)
Fruitsadditional charge
Guest accommodation sealed after cleaning
Physical distancing rules followed
Airport shuttle
24-hour front desk
Happy houradditional charge
Business centreadditional charge
Daily housekeeping
Non-smoking rooms
Screens or physical barriers placed between staff and guests in appropriate areas
Valet parking
Snack bar
BBQ facilitiesadditional charge
Sun umbrellas
Safety deposit box
Kid mealsadditional charge
Parking on site
Shared stationery such as printed menus, magazines, pens, and paper removed
Breakfast in the room
Key access
Air conditioning
Internet services
Guest accommodation is disinfected between stays
Trouser pressadditional charge
Property is cleaned by professional cleaning companies
Car hire
All plates, cutlery, glasses and other tableware have been sanitized
Fire extinguishers
Airport pick upadditional charge
Contactless check-in/check-out
Airport drop offadditional charge
Laundryadditional charge
Key card access
Massageadditional charge
Spa/wellness packages
Fax/photocopyingadditional charge
Breakfast takeaway containers
Shared lounge/TV area
Sun loungers or beach chairs
Linens, towels and laundry washed in accordance with local authority guidelines
Facilities for disabled guests
Rooftop pool
Fitness centre
First aid kit available
Process in place to check health of guests
Ironing serviceadditional charge
Non-smoking throughout
Face masks for guests available
Wheelchair accessible
Smoke alarms
Cashless payment available
Accessible parking
WiFi available in all areas
Garden
Hand sanitizer in guest accommodation and key areas
WiFi
Physical distancing in dining areas
Outdoor pool
Kids' pool
Cycling
Delivered food is securely covered
Access to health care professionals
